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Terms of Use


In these Terms of Use:

a) Agency means any one or more of the following as the context requires:

Agency means (as the context requires) any one or more Commonwealth entity or Commonwealth company as those terms are defined in the Public Governance, Performance and Accountability Act 2013 (Cth)

b) FO means the Forecast Opportunity;

c) GO means the Grant Opportunity;

d) GrantConnect means the Australian Government's grants information system as available at;

e) Closing Time means the time and date that Grant applications must be submitted as detailed in the relevant GO documentation;

f) Commonwealth means the Commonwealth of Australia;

g) Consequential Loss includes:

(i) loss of income or revenue;
(ii) a loss of opportunity or goodwill;
(iii) a loss of profits;
(iv) a loss of anticipated savings or business;
(v) loss of value of any equipment;
(vi) loss or corruption of data;
(vii) pure economic loss; and 
(viii) any indirect loss

h) Late Application means a GO Application that is submitted after the Closing Time;

i) Registered User means any person (including an individual or organisation/company) that has registered an account on GrantConnect;

j) Granting Agency means the Agency that issued the GO documentation;

k) GO Application means an application submitted to the relevant GO using the GrantConnect website;

l) User means any person (including an individual or organisation/company) that is accessing or using GrantConnect and includes a Registered User;

m) a reference to time, unless specified otherwise, is to the time in the Australian Capital Territory;

n) words importing a gender include each other gender;

o) words in the singular include the plural and vice versa;

p) clause headings are a part of the Terms of Use and may be used for interpreting the language of provisions; and

q) if any word or phrase is given a defined meaning, any other part of speech or other grammatical form of that word or phrase has a corresponding meaning.


1.1 GrantConnect, the Australian Government Grants Information System

1.1.1  By accessing or using the GrantConnect system, the User agrees to be bound by these terms and conditions and any applicable instructions, processes, procedures and recommendations as advised on GrantConnect. 

1.1.2  The User must inform itself concerning all security measures and other aspects of the GrantConnect Information and Communications Technology (ICT) environment.  The User must make its own assessment of the GrantConnect system prior to using it for any matter related to a GO and no responsibility will be accepted by the agency issuing the GO (the Granting Agency) arising in respect of any use or attempted use by any party of GrantConnect.

1.1.3  The User acknowledges that although the Commonwealth has implemented the security measures described on GrantConnect, the Commonwealth does not represent or warrant that unauthorised access to information and data transmitted via the Internet will not occur.

1.1.4 GrantConnect has been implemented in a technical environment that is designed to provide high availability and be reasonably fault tolerant. Target availability is 24 hours per day, 7 days per week (excluding maintenance). However, as with any technical system, GrantConnect may not always work as described and may be subject to interruption for a wide variety of reasons. You acknowledge and agree that your use of GrantConnect is on an ‘as is, as available’ basis only.

1.2  Registration and Notices

1.2.1   In order to download GO documentation and related addenda you must first register with GrantConnect at to become a Registered User. Users who are not Registered Users will only have limited access to GrantConnect functionality.

1.2.2 A Registered User must login to GrantConnect to download the relevant GO documentation and addenda.

1.2.3 A Registered User who has downloaded GO documentation should be notified by GrantConnect via email of any addenda relating to the GO documentation.  It is in the interest of Registered Users to ensure they have correctly recorded their user profile information prior to downloading relevant GO documentation. If a Registered User has not recorded their user profile information correctly, they should amend their details on their user profile on GrantConnect and download the relevant GO documentation again.

1.2.4 In the event that the Granting Agency amends the GO, it will make reasonable efforts to inform Registered Users who have downloaded the GO, in accordance with this clause 1.2.  All information and notices relating to GOs (including amendments to GO) will be posted on the relevant GO page on GrantConnect as an addendum.

1.2.5  The Commonwealth accepts no responsibility if a Registered User fails to become aware of any addendum notice which would have been apparent from a visit to the relevant GO page on GrantConnect.

1.2.6  The User should always obtain and use the latest GO documentation available on GrantConnect as this is the primary source of documentation for the GO. To access GO documentation on GrantConnect you must be a Registered User.

1.3  GrantConnect Help Desk

1.3.1  All queries and requests for technical or operational support must be directed to:

GrantConnect Help Desk
Phone: 1300 484 145
International: +61 2 6215 2111

1.3.2  The GrantConnect Help Desk is available between 9am and 5pm ACT Local Time, Monday to Friday (excluding ACT and national public holidays).

1.4  Electronic Application Submission on GrantConnect

1.4.1  Clauses 1.4 to 1.10 apply if the Granting Agency requires electronic submission on GrantConnect as the only method for GO Application submission.

1.4.2  GO Applications must be lodged electronically via GrantConnect in accordance with the GO Application submission procedures set out in these Terms of Use and in the relevant GO documentation.

1.4.3  Where there is any inconsistency between the GO Application submission procedures set out on GrantConnect and those set out in the relevant GO documentation, the GO documentation will prevail.

1.5  GOs with a Closing Time

1.5.1 Where a GO has a close date and time GO Applications must be submitted before the Closing Time.

1.5.2  For GO Applications submitted electronically on GrantConnect, the countdown clock on the submission page will display in real time the amount of time left until the Closing Time.  The time displayed on the countdown clock is deemed to be the correct amount of time left until the Closing Time and will be the means by which the Granting Agency will determine that a GO Application has been submitted by the Closing Time.

1.5.3  The judgement of the Granting Agency as to the time a GO Application has been submitted will be final.

1.5.4  The Granting Agency may shorten or extend the Closing Time at its sole and absolute discretion, and will issue an addendum in accordance with clause 1.2 notifying any decision to shorten or extend.

1.5.5  Users are responsible for ensuring their infrastructure including operating system and browser revision levels meet the minimum standards as defined on GrantConnect.  Neither the Granting Agency nor the Commonwealth take any responsibility for any problems arising from Users' infrastructure and/or Internet connectivity.

1.6  Preparing to Submit a GO Application

1.6.1   The Registered User warrants that, when it submits its GO Application electronically, it has taken reasonable steps to ensure that the electronic files lodged are free of viruses, malicious code or other disabling features which may affect GrantConnect and/or the Granting Agency ICT environment.  Any GO Application found to contain viruses, malicious code or other disabling features will be excluded from the evaluation process.

1.6.2  Registered Users must submit their GO Application in accordance with the requirements set out in the relevant GO documentation for file format/s, naming conventions and file sizes. Failure to comply with any of these requirements may exclude the GO Application from the evaluation process.

1.6.3  For GO Application file name/s GrantConnect will not allow:

(a) the use of special characters, including but not limited to / : * ? " < > |. Check your files and re-name them if necessary; and

(b) a filename that exceeds 100 characters including the file extension. Check your files and re-name them if necessary.

1.6.4 GO Application files:

(a) should adhere to file size requirements as detailed in the relevant GO documentation;

(b) should be uploaded from a high level directory on the Registered User’s desktop, so as not to impede the upload process;

(c) should not be selected from a secure  or password protected location, or from portable media such as, but not limited to, CD, DVD or USB; and

(d) should be zipped (compressed) together for transmission to GrantConnect.

1.6.5 GrantConnect will accept up to a maximum of five files in any one upload of a GO Application.  Each upload should not exceed the size limit as detailed in the relevant GO documentation.  If an upload would otherwise exceed the specified size limit, the Registered User should either:

(a) transmit the GO Application file(s) as a compressed (zip) file not exceeding the size limit; and/or

(b) submit the GO Application in multiple uploads ensuring that each upload does not exceed the size limit and clearly identify each upload as part of the GO Application.

1.6.6 If a GO Application consists of multiple uploads, due to the number of files or file size, Registered Users must ensure that transmission of all files is completed before the Closing Time.

1.6.7 GO Application must be completely self-contained. No hyperlinked or other material may be incorporated by reference.  All supporting material that is not directly related to the relevant GO should be provided in accordance with the Granting Agency requirements as detailed in the relevant GO documentation.

1.6.8 GO Application submitted through GrantConnect will be deemed to be authorised by the grant applicant.

1.7 Submission Process Guidance

1.7.1  Before submitting an electronic GO Application, it is strongly recommended that Registered Users:

(a) ensure their technology platform meets the minimum requirements identified, if any, on GrantConnect;

(b) ensure their internet connection is working correctly and in the case of wireless internet connection that the signal is strong and stable;

(c) refer to GrantConnect’s Help guidance, if required, on uploading a GO Application;

(d) take all steps to ensure that the GO Application is free from anything that might reasonably affect usability or the security or operation of GrantConnect and/or the Granting Agency ICT environment;

(e) ensure that the GO Application does not contain macros, script or executable code of any kind unless that specific material has previously been approved in writing by the Granting Agency; and

(f) ensure that the GO Application complies with all file type, format, naming conventions, size limitations or other requirements specified within the GO documentation or otherwise advised by the Granting Agency or required by GrantConnect.

1.7.2 Registered Users should allow sufficient time for GO Application submission, including time that may be required for any problem analysis and resolution prior to the Closing Time.

1.7.3 Registered Users should be aware that holding the “Submit an Application” page open in the web browser will not hold the GO open beyond the Closing Time.  GO Applications cannot be submitted after the Closing Time.

1.7.4 If Users have any problem in accessing the GrantConnect website or uploading a GO Application they must contact the GrantConnect Help Desk prior to the Closing Time for technical and operational assistance in accordance with clauses 1.3 and 1.7.2.

1.8 Late Applications

1.8.1 Any attempt to submit a GO Application after the Closing Time will not be permitted by GrantConnect.

1.8.2 Where electronic submission of a GO Application has commenced prior to the Closing Time but concluded after the Closing Time, and upload of the GO Application file/s has completed successfully, as confirmed by GrantConnect system logs, the GO Application will not be deemed to be a Late Application.  Such GO Applications will be identified by GrantConnect to the Granting Agency as having commenced transmission prior to, but completed submission after, Closing Time.

1.8.3 Where a GO Application submission consists of multiple uploads, due to the number and/or size of the files, Registered Users must ensure that transmission of all files is completed and receipted before the Closing Time and clause 1.8.2 will only apply to the final upload.

1.8.4  Late Applications or incomplete GO Application; including those with electronic files that cannot be read or decrypted, GO Application which the Granting Agency believes to potentially contain any virus, malicious code or anything else that might compromise the integrity or security of GrantConnect and/or  the Granting Agency’s ICT environment, may be excluded from the evaluation process.

1.9 Proof of Submission

1.9.1 When a GO Application submission has successfully completed, an official receipt is provided on screen.  The on-screen receipt will record the time and date the GO Application was received by GrantConnect and will be conclusive evidence of successful submission of a GO Application.  It is essential that Registered Users save and print this receipt as proof of submission.  A separate email confirming receipt of the GO Application will also be automatically dispatched to the email address registered with GrantConnect.

1.9.2 Failure to receive a receipt means that submission has not completed successfully.  Where no receipt has been issued by GrantConnect, the attempted submission will be deemed to have been unsuccessful.  In these circumstances, Registered Users should refer to clauses 1.7.2 and 1.7.4.

1.10 GrantConnect Security

1.10.1 Users acknowledge that although the Commonwealth has implemented the security measures described on GrantConnect, the Commonwealth does not warrant that unauthorised access to information and data transmitted via the Internet will not occur.

1.10.2 Registered Users acknowledge that:

(a)  submission of their GO Application on time and in accordance with these Terms of Use is entirely their responsibility; and

(b)  the Granting Agency will not be liable for any loss, damage, costs or expenses incurred by Registered Users or any other person if, for any reason, a GO Application or any other material or communication relevant to the relevant GO, is not received on time, is corrupted or altered or otherwise is not received as sent, cannot be read or decrypted, or has its security or integrity compromised.


2.1 The material on this site includes information, data, documents, pages and images (Data) and is intended for the User’s use and information. The Commonwealth disclaims all and any guarantees, undertakings and warranties, express or implied, and will not be liable for any loss or damage whatsoever, including without limitation any direct, incidental or consequential loss or damage, arising out of, or in connection with, any use of or reliance on the Data on this website.

2.2 While the Data is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may have an impact on the accuracy of the Data. The Data may change without notice and the Commonwealth is not liable for the accuracy of any information printed or stored by a User. Changes may be made to the Data and the website at any time. 


3.1 This website contains links to other websites that are external to GrantConnect. The Commonwealth takes reasonable care in linking websites but has no direct control over the content of the linked sites, or the changes that may occur to the content on those sites. It is the responsibility of the User to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

3.2 Links to external websites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites. Users of links provided by this website are responsible for being aware of which organisation is hosting the website they visit.


4.1 All persons who provide personal and organisational particulars within the GrantConnect system, hold themselves to be a proper and authorised representative of that organisation in the business of granting. If, subsequently, that person no longer has that right of authority, the person must send a request to the GrantConnect Administrator at to have such particulars removed or amended.

4.2 It is in the interest of Users to register their details correctly, in particular prior to downloading GO documentation from GrantConnect. Granting Agencies require this information to notify potential applicants and Registered Users of any extension to the grant closing time, changes to the grant process and the issuance of addenda.

4.3 The Commonwealth will treat any information provided by a User within the terms of its relevant privacy responsibilities (see Privacy Statement).

4.4 The Commonwealth maintains appropriate safeguards to ensure the security, integrity and privacy of personally identifiable information submitted to this site and periodically reviews and updates security measures in line with current technology.

4.5 Any account that has not been used to login to GrantConnect for 18 months or more will be suspended. A notification email will be sent to the registered email address to advise of suspension.


5.1 With the exception of the Commonwealth Coat of Arms, and as is otherwise stated, information published on GrantConnect is licensed under a Creative Commons Attribution 3.0 Australia licence (CC BY 3.0 AU).

5.2 To the extent that copyright subsists in third party materials, where noted, it remains with the original owner and permission may be required to reuse the material.

5.3 Inquiries regarding the licence and any use of GrantConnect materials should be directed to:

The GrantConnect Administrator 
Department of Finance 
One Canberra Avenue, FORREST, ACT, 2603, AUSTRALIA 

5.4 Users are not permitted to use the GO materials to sell a product or service or to increase traffic to your website.

5.5 Linking to this Site:

(a) You may link to the website at your full expense and responsibility. You must not:

(i) alter any of the website's contents
(ii) frame or reformat the files, pages, images, information and materials from this website on any other website

5.6 Finance may, by giving notice, require the removal of links on third party sites.


6.1 Except where otherwise noted, any reference to, reuse or distribution of all or part of the GrantConnect materials must include the following attribution:

• GrantConnect materials are released by the Department of Finance
• GrantConnect materials are subject to change and should be verified on the GrantConnect website to ensure the information is up to date and correct:


7.1 The terms under which the Coat of Arms can be used are detailed here:

Last Updated: 27-Nov-2019 1:56 pm (ACT Local Time)