Archived Grant Opportunity View - GO2860

The Paying Legacy Unpaid External Dispute Resolution Determination program will pay individual and small business consumers the value of the award (inclusive of interest) not paid by a financial service provider that has failed or fails to comply with a determination made under the Terms of Reference for the Financial Ombudsman Service or the Credit and Investments Ombudsman Rules, because the financial service provider is now bankrupt or under external administration, or has been deregistered or wound up. 

The payment amount will be the value of the amount awarded in your determination that has not been paid, plus an additional amount of interest.

Payments will be made under the program until 30 June 2020.

Eligible applicants will be invited to apply.

To be eligible you must:

• have been awarded an amount by any of the following:

  • the Financial Ombudsman Service

  • the Credit and Investments Ombudsman

  • the Australian Financial Complaints Authority under the Terms of Reference for the Financial Ombudsman Service or the Credit and Investments Ombudsman Rules.

• have not been paid the amount awarded, or a part of the amount awarded

• be owed the amount awarded against a financial services provider that is now bankrupt or under external administration, or deregistered or wound up

• be invited to apply

• be authorised to act on behalf of all parties to the application.

Eligible applicants will be invited to apply by email.

Further information about the program is in the grant opportunity guidelines, which is available to view by logging into the GO Documents.