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Archived Grant Opportunity View - GO5586

Building Excellence in Support and Training (BEST) 2022–23

Contact Details

Community Grants Hub

1800 020 283


Department of Veterans' Affairs
Close Date & Time:
11-May-2022 9:00 pm (ACT Local Time)
Show close time for other time zones
Internal Reference ID:
Primary Category:
361003 - Veterans
Publish Date:
Selection Process:
Demand Driven


The Australian Government is inviting applications through a demand driven process to deliver services under the Building Excellence in Support and Training (BEST) program.

The BEST program links closely to the Advocacy Training and Development Program (ATDP), which provides the essential skills for claims, advocacy and welfare work.

BEST is intended to assist the veteran and defence communities by providing support and resources to Ex-Service Organisation (ESO) practitioners for compensation and/or welfare advocacy. It assists ESOs by providing a contribution to the work of these practitioners. It does not fully fund an organisation.

The objectives of the program are to assist ESOs to:

  • improve the quality of claims received by the Department of Veterans’ Affairs (DVA) at the primary determining level
  • reduce the rate of appeals to the Veterans’ Review Board (VRB) and the Administrative Appeals Tribunal (AAT)
  • promote the provision of welfare services to the veteran and defence community.


The intended outcomes of the program are to ensure:

  • the veteran and defence communities are able to benefit from having better informed ESO practitioners who can ensure claims lodged with DVA are of a high standard and contain all required information to enable timely and quality decisions
  • ESO practitioners will assist in improving claims assessment efficiency
  • the veteran and defence communities will have access to appropriate compensation and welfare advocacy services.

Only ESOs are eligible to apply for grant funding under the BEST program. ESOs can apply in one of 2 ways:

1) ESOs applying in their own right

  • to be eligible you must be an ESO and have an eligible entity type as listed in Section 4.2 of the Grant Opportunity Guidleines.

2) ESOs applying as a sponsor on behalf of another ESO

  • see section 4.3 of the Grant Opportunity Guidelines for more information.

If you are not an ESO, you are not eligible to apply for a BEST grant (either in your own right, or if you have a sponsor apply on your behalf).

Instructions for Application Submission:

To apply go to the application form here

Contact Details

Community Grants Hub

1800 020 283