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Archived Grant Opportunity View - GO6051

Digital solution for provider complaints handling

Contact Details

NDIS Quality and Safeguards Commission

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GO ID:
GO6051
Agency:
NDIS Quality and Safeguards Commission
Close Date & Time:
28-May-2023 11:30 pm (ACT Local Time)
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Internal Reference ID:
GO6051
Primary Category:
171004 - Services for People with Disabilities
Publish Date:
29-Apr-2023
Location:
ACT, NSW, VIC, SA, WA, QLD, NT, TAS
Selection Process:
Open Competitive

Description:

This grant opportunity is to support development and testing of a digital solution for NDIS provider complaints handling. The objective of the grant is to develop and pilot an innovative digital complaint resolution system that facilitates early, efficient and effective resolution of complaints directly between NDIS participants and providers.

Eligibility:

To be eligible you must:

·        have relevant experience as detailed in the Grant Opportunity Guidelines

·        have an Australian Business Number (ABN)

·        be registered for the purposes of GST

·        be a permanent resident of Australia

·        have an account with an Australian financial institution

·        be located in Australia

and be one of the following entity types:

·        an Aboriginal and/or Torres Strait Islander Corporation registered under the Corporations (Aboriginal and /or Torres Strait Islander) Act 2006

·        a company incorporated in Australia

·        a company incorporated by guarantee

·        an incorporated trustee on behalf of a trust

·        an incorporated association

·        a joint (consortia) application with a lead organisation

·        a registered charity or not-for-profit organisation

·        a publicly funded research organisation

We can only accept applications:

·        where you can provide evidence from your board (or chief executive officer or equivalent if there is no board) that the grant activity is supported, and that you can complete the grant activity and meet the costs of the grant activity not covered by the grant.

Grant Activity Timeframe:

The successful grant will run over one and a half (1.5) years from June 2023 to December 2024.

Total Amount Available (AUD):

$500,000.00

Instructions for Application Submission:

To apply for this grant opportunity, please submit your application via email to grants@ndiscommission.gov.au.

Other Instructions:

You must attach supporting documentation to the application form in line with instructions provided within the form and the guidelines. If you do not attach the requested documents, your application will not progress further in the process.

You must submit your application between the published opening and closing dates. We will not accept late applications for this grant opportunity.

Contact Details

NDIS Quality and Safeguards Commission

: