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Grant Award View - GA72667
The Quality Training and Hospitality College
GA ID:
GA72667
Agency:
Department of Education
Approval Date:
20-Jan-2020
Publish Date:
18-Mar-2020
Category:
Employment Services
Grant Term:
28-Feb-2020 to 1-Oct-2020
Value (AUD):
$39,405.30
(GST inclusive where applicable)
One-off/Ad hoc:
No
Aggregate Grant Award:
No
PBS Program Name:
DE 19/20 Employment Services
Grant Program:
Regional Employment Trials
Grant Activity:
The Quality Training and Hospitality College
Purpose:
The project Hospitality Service Excellence aims to provide a training program in the Claire Valley Region in the Yorke Mid–North RDA Region. The key objective is to provide premium service training to unemployed or underemployed jobseekers and existing supervisors to give them additional skills and knowledge to be able to work in the hospitality environment.
Premium hospitality service has been identified as a barrier to employment and an identified skills gap from industry bodies, businesses and visitors to the region.
As part of the training, the applicant will utilise its “Tourism Ambassador� course which is designed to teach participants to share with a customer knowledge of the local region and key points of interest. This has shown to increase customer service as well as assist in generating additional tourism revenue in related businesses.
Fifteen jobseekers will be trained in premium hospitality skills and accredited units to be able to gain employment in the region. Training for existing supervisors/team leaders will also be provided to upskill the existing workforce and provide mentoring to assist in carrying out learning of participants in the future keeping to the premium hospitality service excellence delivery.
The project will consist of accredited and non–accredited units and be conducted over 8 days.
Internal Reference ID:
RET000242
Selection Process:
Targeted or Restricted Competitive
Confidentiality - Contract:
No
Confidentiality - Outputs:
No
Grant Recipient Details
Recipient Name:
THE QUALITY TRAINING AND HOSPITALITY COLLEGE PTY LTD
Recipient ABN:
71 062 309 755
Grant Recipient Location
Suburb:
WAYVILLE
Town/City:
WAYVILLE
Postcode:
5034
State/Territory:
SA
Country:
AUSTRALIA
Grant Delivery Location
State/Territory:
SA
Postcode:
5453
Country:
AUSTRALIA