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Archived Grant Opportunity View - GO1840

Family Relationship Advice Line (FRAL)

Contact Details

Community Grants Hub

1800 020 283

Email Address:

Web Address:

Attorney-General's Department
Close Date & Time:
12-Dec-2018 2:00 pm (ACT Local Time)
Show close time for other time zones
Internal Reference ID:
Primary Category:
151003 - Family and Domestic Violence
Publish Date:
Selection Process:
Open Competitive


The Australian Government is inviting applications in an open process to apply to deliver services under the the Family Relationship Advice Line (FRAL) as part of the Family Relationship Services Program (FRSP). The FRAL will run over five years from 2019-20 to 2023-24.

 The FRAL is intended to:

  • meet the Australian Government’s broader policy objective to enhance the family law system’s capacity to respond to the needs of separated families, in particular vulnerable families with complex needs

  • be delivered as an integrated service delivering the objectives stated

  • ensure clients receive timely, accurate and streamlined service that meets their individual needs.

The objective of the FRAL is to deliver to all Australians, wherever they are located, by means of telephone, and other available non-face to face information and communication technology:

    • information about services to help maintain healthy relationships

    • advice on family separation issues

    • advice about the impact of conflict on children

    • guidance on developing workable parenting arrangements after family separation

    • telephone and online (eg video-conferencing) family dispute resolution

    • general information about the family law system

    • simple legal advice on family law issues (both parenting and property issues), (including to family law services practitioners)

    • supported referral to a range of other services to help with family relationship and separation issues.







To be eligible you must be one of the following entity types.

Please note: You are not eligible to apply if you are a for-profit entity, even if your entity type is listed below:

  • Indigenous Corporation

  • Company

  • Non-corporate State or Territory Statutory Authority

  • Cooperative

  • Incorporated Association

  • Statutory Entity

  • Trustee on behalf of a Trust.

Applications from consortia are acceptable, provided you have a lead applicant who is solely accountable to the Commonwealth for the delivery of grant activities and is eligible as per the list above.

You must have the following additional eligibility requirements in place before you apply to this grant opportunity, or be willing to meet these requirements prior to the execution of the grant agreement:

  • have an Australian Business Number (ABN) or be willing to obtain one prior to the execution of the Grant Agreement

  • be registered for the purposes of GST, or be willing to register prior to the execution of the Grant Agreement

  • be a permanent resident of Australia

  • have an account with an Australian financial institution

  • be located in Australia.





Instructions for Application Submission:

To apply go to the application form here

Other Instructions:





Addenda Available:

Contact Details

Community Grants Hub

1800 020 283

Email Address:

Web Address: