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Archived Grant Opportunity View - GO1627

Prioritising Mental Health Lifeline Australia - Enhanced Telephone and On-line Crisis Service

Contact Details

Grant Design and Advice Centre

P: 02 6289 5600

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GO ID:
GO1627
Agency:
Department of Health
Close Date & Time:
15-Mar-2019 2:00 pm (ACT Local Time)
Show close time for other time zones
Primary Category:
231015 - Mental Health
Publish Date:
7-Feb-2019
Location:
ACT, NSW, VIC, SA, WA, QLD, NT, TAS
Selection Process:
Targeted or Restricted Competitive

Description:

The Prioritising Mental Health: Lifeline Australia – Enhanced telephone and online crisis service (the program) was announced as part of the Budget 2018-19 Prioritising Mental Health, Preventative Health and Sport strategy. The intention of the program is to provide additional and ongoing funding to Lifeline Australia.
The objectives of the program are:
• To provide Australians in need of and seeking crisis support through Lifeline Australia with a more responsive and accessible service.
The intended outcomes of the program are:
• Lifeline Australia will increase its responsiveness to community need by increasing their call answer rate from the current 85%; and
• Lifeline Australia will deliver a service that is consistently of higher quality and increased effectiveness through improved monitoring, coaching and development of crisis supporters; improved complaint and incident management practices and a modernised operating environment to better support individuals in times of crisis and equip individuals and communities to be suicide-safe.

Eligibility:

As this is a closed non-competitive grant opportunity only Lifeline Australia (ABN 84 081 031 263) are eligible to apply.

 

Total Amount Available (AUD):
$27,700,000.00
Instructions for Application Submission:

Application to be submitted by 2pm, 15 March 2019

Addenda Available:

Contact Details

Grant Design and Advice Centre

P: 02 6289 5600

E:

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